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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Seresto is a unique flea and tick collar for cats. The innovative collar is probably the longest lasting protection against fleas and ticks. This formula treats and prevents flea infestations for up to 8 months. Plus, it repels and controls paralysis ticks for 8 months.
Seresto is an odourless collar that treats and controls flea allergy dermatitis and reduces the transmission of flea tapeworms and flea-borne disease (Bartonella Henselae). Within 24 hours of applying the collar, it controls flea infestation and kills 98% of existing fleas.
Seresto kills fleas and paralysis ticks on contact, so feline do not have to take a bite, hence, your cat is protected against flea and paralysis tick bites. The collar is safe and suitable for use on cats from 10 weeks of age with no minimum weight requirement.
How does it work?
Advantage Seresto collar contains unique combination of imidacloprid and flumethrin. The collar is designed with an innovative delivery system where active ingredients are slowly and continuously released in low concentrations from the collar. These contents spread and contacts the skin over the entire skin surface of your cat. The ingredients do not have to be spread into the blood as the mode of action does not require fleas to bite. When fleas come in direct contact, imidacloprid kills fleas through nerve triggering mechanism. The other ingredient flumethrin works in conjunction with imidacloprid to boost its activity against fleas. The active ingredients also rapidly repel paralysis ticks, and prevents tick attachment and biting. Seresto Collar provides long duration protection and is safe to use alongside other treatments.
Effective for 8 months
Kills and repels ticks
Water-resistant* 
Odour-free
Remove the Seresto collar from the pouch. Remove any remaining plastic connectors on the inside of the collar. Put the collar around your cat’s neck and insert the loose end into the two loops. Cut off any extra collar length, leaving about 2 cm of the loose end beyond the second loop. Contraindications:
| Target species | Cats |
| Mode of administration | Topical |
| Active Ingredients | Flumethrin Imidacloprid |
| Manufacturer | Bayer/Elanco |
| Brand Name | Advantage |
Use it every year.
NO need to worry about fleas now
Easy to use and protects well
Great product at the best price around.
This flea band does wonders for my pal
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